YOUR PERSONAL INFORMATION COLLECTED BY VITALIZE LABS, LLC. In order to process your order from VITALIZE LABS, LLC’s online store, we need to collect your name, billing address, shipping address, credit card information(including verification code), e-mail address, and telephone number. VITALIZE LABS, LLC does not collect any other personal information that you do not expressly provide. VITALIZE LABS, LLC may share your personal information for the purpose of delivering our e-mail to you or as required by law. VITALIZE LABS, LLC may share your personal information with service providers who assist us with our business operations, including those who provide marketing and advertising services, as well as with other trusted brands whom we believe offer products and services that may be of interest to you. Though we make every effort to preserve user privacy, VITALIZE LABS, LLC may need to disclose personal information when required by law and when we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process that VITALIZE LABS, LLC receives. We may also collect demographic and other data, which may include Personally Identifiable Information, generally through surveys and forms, which you may or may not choose to participate in. If you place an order for goods or services through VITALIZE LABS, LLC, you will be required to enter your credit card number and information, as well as your shipping address and/or other contact information.
TEXT MARKETING AND NOTIFICATIONS
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed [INSERT A NUMBER] a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
NON-PERSONAL INFORMATION. We may also request non-personally identifiable information, such as buying preferences, or age, also known as demographic and profile data, though this information is optional. We may use this data to improve our product, services, website and/or customize your experience at our site, showing you content that we think you might be interested in, and displaying content according to your preferences. We may also share this information with others, in aggregate, anonymous form, which means that the information will not contain any personally identifiable information about you or any other person.
PROFILE. If you choose to purchase products from VITALIZE LABS, LLC (www.eboost.com) you will have the option to create a Profile page on the site, containing your username and some basic information related to your purchase. We will not share this information with third parties unless authorized by the user.
CHOICE/OPT-OUT. If we ever send you information by e-mail concerning new products or services that you did not expressly request, we will provide you with an e-mail address by which you may request no future notices.
DO WE USE COOKIES? Yes. A cookie is a small piece of information sent by a website or service provider that is saved on your hard drive by your computer’s browser. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
BUSINESS TRANSITIONS. In the event VITALIZE LABS, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
LINKS TO OTHER SITES. As part of the services we provide, VITALIZE LABS, LLC may create links allowing you to access third-party sites. VITALIZE LABS, LLC is not responsible for the content that appears on those sites and does not endorse these sites. Please consult those sites’ individual privacy policies in order to determine how they treat user information.
SECURITY. All information described above is stored on restricted database servers.
CHANGES TO THIS POLICY. VITALIZE LABS, LLC reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Statement will be posted on this site.
CONTACT US. If you have any questions about this policy or our site in general, please contact us at eboost@eboost.com.
Information we collect
Information you provide to us
We collect the personal information you provide to us when you purchase products on our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and military ID number
- Commercial and Financial Information, including purchases, other purchasing behavior, credit card or debit card number, bank or other financial account number, account security or access credentials, and account name
- Characteristics of Protected Classifications, including age, sex or gender, and military or veteran status
- Other Sensitive Data, including union membership
- Professional, including professional information
We collect the personal information you provide to us when you subscribe to our marketing emails. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, and telephone number
- Commercial and Financial Information, including purchases and other purchasing behavior
- Characteristics of Protected Classifications, including sex or gender
We collect the personal information you provide to us when you visit and browse our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and military ID number
- Commercial and Financial Information, including purchases and other purchasing behavior
- Characteristics of Protected Classifications, including sex or gender and military or veteran status
- Other Sensitive Data, including union membership
- Professional, including professional information
To the extent we process deidentified personal information, we will make no attempt to reidentify such data.
Information collected automatically
We automatically collect internet or other electronic information about you when you visit our website, such as IP address, browsing history and interactions with our website. We also collect geolocation data. This data may be collected using browser cookies and other unique personal identifiers.
Opt-Out Preference Signals. Your browser settings may allow you to automatically transmit the Global Privacy Control (GPC) signal to online services you visit. When we detect such signal, we place a U.S. Privacy String setting in your browser so that any third party who respects that signal will not track your activity on our website. GPC is supported by certain internet browsers or as a browser extension. You can find out how to enable GPC here.
Information from other sources
We may collect personal information about you from third-party sources, including Ad Networks, Data Analytics Providers, and Other consumers (e.g., referrals).
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
How we share and disclose information
Information Disclosed for Business or Commercial Purposes in the Last 12 Months, and Categories of Parties Disclosed To
We may disclose the following personal information about you when you purchase products on our website:
| Personal Information Disclosed | Recipient (by Category) |
|---|---|
| Personal Identifiers | Shipping Services, Payment Processors, Business Operations Tool, Service Providers, Sales & Marketing Tools, Cybersecurity Providers, Data Analytics Providers, Ad Networks, and Communications Tools |
| Online Identifiers | Business Operations Tool, Service Providers, Data Analytics Providers, Sales & Marketing Tools, Cybersecurity Providers, Ad Networks, and Communications Tools |
| Internet Activity | Service Providers, Ad Networks, Data Analytics Providers, and Communications Tools |
| Commercial and Financial Information | Payment Processors, Business Operations Tool, Service Providers, Cybersecurity Providers, Ad Networks, and Data Analytics Providers |
| Geolocation Information | Service Providers, Ad Networks, and Data Analytics Providers |
| Characteristics of Protected Classifications | Sales & Marketing Tools, Payment Processors, and Data Analytics Providers |
| Other Sensitive Data | Sales & Marketing Tools |
| Professional | Sales & Marketing Tools |
We may disclose the following personal information about you when you subscribe to our marketing emails:
| Personal Information Disclosed | Recipient (by Category) |
|---|---|
| Personal Identifiers | Service Providers, Sales & Marketing Tools, Data Analytics Providers, Ad Networks, and Communications Tools |
| Online Identifiers | Service Providers, Ad Networks, Data Analytics Providers, and Communications Tools |
| Internet Activity | Service Providers, Ad Networks, Data Analytics Providers, and Communications Tools |
| Commercial and Financial Information | Ad Networks, Data Analytics Providers, and Service Providers |
| Geolocation Information | Service Providers and Data Analytics Providers |
| Characteristics of Protected Classifications | Data Analytics Providers |
We may disclose the following personal information about you when you visit and browse our website:
| Personal Information Disclosed | Recipient (by Category) |
|---|---|
| Personal Identifiers | Sales & Marketing Tools, Data Analytics Providers, Ad Networks, Service Providers, and Communications Tools |
| Online Identifiers | Data Analytics Providers, Sales & Marketing Tools, Service Providers, Ad Networks, and Communications Tools |
| Internet Activity | Ad Networks, Data Analytics Providers, Service Providers, and Communications Tools |
| Commercial and Financial Information | Ad Networks, Data Analytics Providers, and Service Providers |
| Geolocation Information | Data Analytics Providers and Service Providers |
| Characteristics of Protected Classifications | Sales & Marketing Tools and Data Analytics Providers |
| Other Sensitive Data | Sales & Marketing Tools |
| Professional | Sales & Marketing Tools |
California Privacy Notice (CCPA)
This section provides additional information for California residents under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.
Collection and Disclosure of Personal Information
The personal information we collect is described above in Information we collect. The personal information we disclose for business or commercial purposes is described above in How we share and disclose information. The length of time for which we retain personal information is described above in How long we keep your data.
Business and Commercial Purposes for Collection
We collect personal information for the following business purposes:
- Advertising and Marketing
- Audit Current Interactions
- Error Management
- Internal Research
- Provide Products or Services
- Quality Assurance
- Short-Term Transient Use
We also "share" and "sell" (as defined in the CCPA) personal information for commercial purposes, including to advertise and market our products.
Information “Sharing” and “Selling”
We “share” certain personal information with third party ad networks for purposes of behavioral advertising, including: Commercial and Financial Information, Geolocation Information, Internet Activity, Online Identifiers, and Personal Identifiers. This allows us to show you ads that are more relevant to you.
We use third party data analytics providers and this may be considered a “sale” of information under the CCPA.
You may opt-out of these data practices here.
CCPA Rights
Your CCPA rights are described below. You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request at the top of this page, or by clicking here.
Right to Know
You have the right to request to know the following about the personal information we have collected about you in the past 12 months:
- the categories and specific pieces of personal information we have collected about you
- the categories of sources from which we collect personal information about you
- the business and commercial purposes for which we collect personal information
- the categories of third parties with whom we share the information
- the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose
The information we would provide to you in response to a Request to Know Categories is contained in this Privacy Notice. To access the specific personal information we have about you, submit a Request to Know via the link above. If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal information about you that you have provided to us. We will permanently delete from our records any personal information that is not necessary for our business operations and direct our service providers to do the same.
We consider information to be necessary for our business operations if it is used to:
- Complete an obligation to you that you have requested
- Detect and resolve issues related to security or functionality
- Comply with legal obligations
- Enable solely internal uses
Right to Non-Discrimination
If you exercise your CCPA consumer rights:
- We will not deny goods or services to you
- We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties
- We will not provide a different level or quality of goods or services to you
Right to Opt-Out
You have the right to opt-out of any selling and sharing of your personal information.
You may exercise your right to opt-out here.
Request Verification
Before we can respond to a Request to Know or Request to Delete, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft. Requests to Opt-Out do not require verification.
Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.
For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.
In some cases, we may have no reasonable method by which we can verify a consumer's identity. For example:
- If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.
- If the only data we have collected about a consumer is gathered through website cookies (i.e. the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.
Authorized Agent
A California resident's authorized agent may submit a Request to Know or a Request to Delete under the CCPA by emailing us at privacy@eboost.com. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above. We will also ask for proof that the person who is the subject of the request authorized an agent to submit a privacy request on their behalf. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required.
If you have trouble accessing this notice, please contact us at privacy@eboost.com.
Contact Us
If you have any privacy-related questions, please send them to privacy@eboost.com.