YOUR PERSONAL INFORMATION COLLECTED BY VITALIZE LABS, LLC. In order to process your order from VITALIZE LABS, LLC’s online store, we need to collect your name, billing address, shipping address, credit card information(including verification code), e-mail address, and telephone number. VITALIZE LABS, LLC does not collect any other personal information that you do not expressly provide. VITALIZE LABS, LLC may share your personal information for the purpose of delivering our e-mail to you or as required by law. VITALIZE LABS, LLC may share your personal information with service providers who assist us with our business operations, including those who provide marketing and advertising services, as well as with other trusted brands whom we believe offer products and services that may be of interest to you. Though we make every effort to preserve user privacy, VITALIZE LABS, LLC may need to disclose personal information when required by law and when we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process that VITALIZE LABS, LLC receives. We may also collect demographic and other data, which may include Personally Identifiable Information, generally through surveys and forms, which you may or may not choose to participate in. If you place an order for goods or services through VITALIZE LABS, LLC, you will be required to enter your credit card number and information, as well as your shipping address and/or other contact information.

TEXT MARKETING AND NOTIFICATIONS 
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed [INSERT A NUMBER] a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

NON-PERSONAL INFORMATION. We may also request non-personally identifiable information, such as buying preferences, or age, also known as demographic and profile data, though this information is optional. We may use this data to improve our product, services, website and/or customize your experience at our site, showing you content that we think you might be interested in, and displaying content according to your preferences. We may also share this information with others, in aggregate, anonymous form, which means that the information will not contain any personally identifiable information about you or any other person.

PROFILE. If you choose to purchase products from VITALIZE LABS, LLC (www.eboost.com) you will have the option to create a Profile page on the site, containing your username and some basic information related to your purchase. We will not share this information with third parties unless authorized by the user.

CHOICE/OPT-OUT. If we ever send you information by e-mail concerning new products or services that you did not expressly request, we will provide you with an e-mail address by which you may request no future notices.

DO WE USE COOKIES? Yes. A cookie is a small piece of information sent by a website or service provider that is saved on your hard drive by your computer’s browser. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

BUSINESS TRANSITIONS. In the event VITALIZE LABS, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

LINKS TO OTHER SITES. As part of the services we provide, VITALIZE LABS, LLC may create links allowing you to access third-party sites. VITALIZE LABS, LLC is not responsible for the content that appears on those sites and does not endorse these sites. Please consult those sites’ individual privacy policies in order to determine how they treat user information.

SECURITY. All information described above is stored on restricted database servers.

CHANGES TO THIS POLICY. VITALIZE LABS, LLC reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Statement will be posted on this site.

CONTACT US. If you have any questions about this policy or our site in general, please contact us at eboost@eboost.com.

Information for California Residents

This section provides additional information for residents of California under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.

Personal Information Collected in the Last 12 Months

We collect the following categories of personal information about Customers:

  • Personal Identifiers, including name, email address, postal address, telephone number, and military ID number
  • Online Identifiers, including unique personal identifier, IP address, customer number, online identifier, and account login
  • Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search history
  • Commercial and Financial Information, including purchases, other purchasing behavior, credit card or debit card number, bank or other financial account number, account security or access credentials, and account name
  • Geolocation data
  • Characteristics of Protected Classifications, including age, sex or gender, and military or veteran status
  • Other Sensitive Data, including union membership
  • Professional information

We collect the following categories of personal information about Email Subscribers:

  • Personal Identifiers, including name, email address, postal address, and telephone number
  • Online Identifiers, including unique personal identifier and IP address
  • Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search history
  • Commercial and Financial Information, including purchases and other purchasing behavior
  • Geolocation data
  • Characteristics of Protected Classifications, including sex or gender

We collect the following categories of personal information about Website Visitors:

  • Personal Identifiers, including name, email address, postal address, telephone number, and military ID number
  • Online Identifiers, including unique personal identifier
  • Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search history
  • Commercial and Financial Information, including purchases and other purchasing behavior
  • Geolocation data
  • Characteristics of Protected Classifications, including sex or gender and military or veteran status
  • Other Sensitive Data, including union membership
  • Professional information

Sources of Personal Information

We collect personal information about Customers from the following sources:

  • You (the consumer)
  • Other Consumers
  • Data Analytics Providers
  • Ad Networks

We collect personal information about Email Subscribers from the following sources:

  • You (the consumer)
  • Data Analytics Providers
  • Ad Networks

We collect personal information about Website Visitors from the following sources:

  • You (the consumer)
  • Data Analytics Providers
  • Ad Networks

Business or Commercial Purposes for Collecting Information

We collect personal information about Customers for the following business purposes:

  • Provide Products or Services
  • Sales and Marketing
  • Error Management
  • Quality Assurance
  • Internal Research
  • Short-Term Transient Use
  • Audit Current Interactions

We collect personal information about Email Subscribers for the following business purposes:

  • Provide Products or Services
  • Sales and Marketing
  • Internal Research

We collect personal information about Website Visitors for the following business purposes:

  • Provide Products or Services
  • Sales and Marketing
  • Error Management
  • Short-Term Transient Use
  • Audit Current Interactions

Information Disclosed for Business or Commercial Purposes in the Last 12 Months, and Categories of Parties Disclosed To

Customers

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, postal address, telephone number, and military ID numberAd Network, Cybersecurity Provider, Data Analytics Provider, Payment Processor, Sales & Marketing Tool, Shipping Service, Service Providers
Online Identifiers, including unique personal identifier, IP address, customer number, online identifier, and account loginAd Network, Cybersecurity Provider, Data Analytics Provider, Service Providers
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Network, Data Analytics Provider, Service Providers
Commercial and Financial Information, including purchases, other purchasing behavior, credit card or debit card number, bank or other financial account number, account security or access credentials, and account nameAd Network, Cybersecurity Provider, Data Analytics Provider, Payment Processor, Service Providers
Geolocation dataAd Network, Data Analytics Provider, Service Providers
Characteristics of Protected Classifications, including age, sex or gender, and military or veteran statusData Analytics Provider, Payment Processor, Sales & Marketing Tool
Other Sensitive Data, including union membershipSales & Marketing Tool
Professional informationSales & Marketing Tool

Email Subscribers

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, postal address, and telephone numberAd Network, Data Analytics Provider, Sales & Marketing Tool, Service Providers
Online Identifiers, including unique personal identifier and IP addressAd Network, Data Analytics Provider, Service Providers
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Network, Data Analytics Provider, Service Providers
Commercial and Financial Information, including purchases and other purchasing behaviorAd Network, Data Analytics Provider, Service Providers
Geolocation dataData Analytics Provider, Service Providers
Characteristics of Protected Classifications, including sex or genderData Analytics Provider

Website Visitors

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, postal address, telephone number, and military ID numberAd Network, Data Analytics Provider, Sales & Marketing Tool, Service Providers
Online Identifiers, including unique personal identifierAd Network, Data Analytics Provider, Service Providers
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Network, Data Analytics Provider, Service Providers
Commercial and Financial Information, including purchases and other purchasing behaviorAd Network, Data Analytics Provider, Service Providers
Geolocation dataData Analytics Provider, Service Providers
Characteristics of Protected Classifications, including sex or gender and military or veteran statusData Analytics Provider, Sales & Marketing Tool
Other Sensitive Data, including union membershipSales & Marketing Tool
Professional informationSales & Marketing Tool

Information We Share and Categories of Third Parties Shared With

We “share” certain personal information with third party ad networks for purposes of behavioral advertising, as disclosed below. This allows us to show you ads that are more relevant to you. You may opt-out of sharing here.

Customers

Personal Information Shared Category of Party
Online Identifiers, including unique personal identifierAd Network
Internet Activity, including interactions with websites, apps or adsAd Network
Commercial and Financial Information, including purchases and other purchasing behaviorAd Network
Geolocation dataAd Network

Email Subscribers

Personal Information Shared Category of Party
Online Identifiers, including unique personal identifierAd Network
Internet Activity, including interactions with websites, apps or ads and email open and click-through ratesAd Network
Commercial and Financial Information, including purchases and other purchasing behaviorAd Network

Website Visitors

Personal Information Shared Category of Party
Online Identifiers, including unique personal identifierAd Network
Internet Activity, including interactions with websites, apps or adsAd Network
Commercial and Financial Information, including purchases and other purchasing behaviorAd Network

CCPA Rights

Your CCPA rights are described below. You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request at the top of this page, or by clicking here.

Right to Know

You have the right to request to know the following about the personal information we have collected about you in the past 12 months:

  • the categories and specific pieces of personal information we have collected about you
  • the categories of sources from which we collect personal information about you
  • the business and commercial purposes for which we collect personal information
  • the categories of third parties with whom we share the information
  • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose

If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal information about you that you have provided to us. We will permanently delete from our records any personal information that is not necessary for our business operations and direct our service providers to do the same.

We consider information to be necessary for our business operations if it is used to:

  • Complete an obligation to you that you have requested
  • Detect and resolve issues related to security or functionality
  • Comply with legal obligations

Right to Non-Discrimination

If you exercise your CCPA consumer rights:

  • We will not deny goods or services to you
  • We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties
  • We will not provide a different level or quality of goods or services to you

Right to Opt-Out

You have the right to opt-out of the sale of your personal information.

We do not sell any personal information to any third parties.

Request Verification

Before we can respond to any CCPA requests, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft.

The verification process depends on which type of request you make and how you make it. Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.

For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.

In some cases, we may have no reasonable method by which we can verify a consumer's identity. For example:

  • If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.
  • If the only data we have collected about a consumer is gathered through website cookies (i.e., the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.

Authorized Agent

A California resident's authorized agent may submit a Request to Know or a Request to Delete under the CCPA by emailing us at privacy@eboost.com. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above. We will also ask for proof that the person who is the subject of the request authorized an agent to submit a privacy request on their behalf. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required.

If you have trouble accessing this notice, please contact us at privacy@eboost.com.

Contact Us

If you have any privacy-related questions, please send them to privacy@eboost.com.