YOUR PERSONAL INFORMATION COLLECTED BY VITALIZE LABS, LLC. In order to process your order from VITALIZE LABS, LLC’s online store, we need to collect your name, billing address, shipping address, credit card information(including verification code), e-mail address, and telephone number. VITALIZE LABS, LLC does not collect any other personal information that you do not expressly provide. VITALIZE LABS, LLC may share your personal information for the purpose of delivering our e-mail to you or as required by law. VITALIZE LABS, LLC may share your personal information with service providers who assist us with our business operations, including those who provide marketing and advertising services, as well as with other trusted brands whom we believe offer products and services that may be of interest to you. Though we make every effort to preserve user privacy, VITALIZE LABS, LLC may need to disclose personal information when required by law and when we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process that VITALIZE LABS, LLC receives. We may also collect demographic and other data, which may include Personally Identifiable Information, generally through surveys and forms, which you may or may not choose to participate in. If you place an order for goods or services through VITALIZE LABS, LLC, you will be required to enter your credit card number and information, as well as your shipping address and/or other contact information.
TEXT MARKETING AND NOTIFICATIONS
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
NON-PERSONAL INFORMATION. We may also request non-personally identifiable information, such as buying preferences, or age, also known as demographic and profile data, though this information is optional. We may use this data to improve our product, services, website and/or customize your experience at our site, showing you content that we think you might be interested in, and displaying content according to your preferences. We may also share this information with others, in aggregate, anonymous form, which means that the information will not contain any personally identifiable information about you or any other person.
PROFILE. If you choose to purchase products from VITALIZE LABS, LLC (www.eboost.com) you will have the option to create a Profile page on the site, containing your username and some basic information related to your purchase. We will not share this information with third parties unless authorized by the user.
CHOICE/OPT-OUT. If we ever send you information by e-mail concerning new products or services that you did not expressly request, we will provide you with an e-mail address by which you may request no future notices.
DO WE USE COOKIES? Yes. A cookie is a small piece of information sent by a website or service provider that is saved on your hard drive by your computer’s browser. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
BUSINESS TRANSITIONS. In the event VITALIZE LABS, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
LINKS TO OTHER SITES. As part of the services we provide, VITALIZE LABS, LLC may create links allowing you to access third-party sites. VITALIZE LABS, LLC is not responsible for the content that appears on those sites and does not endorse these sites. Please consult those sites’ individual privacy policies in order to determine how they treat user information.
SECURITY. All information described above is stored on restricted database servers.
CHANGES TO THIS POLICY. VITALIZE LABS, LLC reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Statement will be posted on this site.
CONTACT US. If you have any questions about this policy or our site in general, please contact us at moc.tsoobe@tsoobe.
We collect the personal information you provide to us when you purchase products on our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, military ID number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number and account security or access credentials
- Location Information, including general location data
We collect the personal information you provide to us when you subscribe to our marketing emails. The categories of information we may collect include:
- Personal Identifiers, including name, email address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Location Information, including general location data
We collect the personal information you provide to us when you visit and browse our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, and online Identifiers
- Internet Activity
- Location Information, including general location data
Information from other sources
We may collect personal information about you from third-party sources, including Ad Networks, Data Analytics Providers, Other consumers (e.g., referrals), and Retail Partners.
The categories of information we may collect include:
Ad Networks
- Personal Identifiers, including Name and Email address
Data Analytics Providers
- Personal Identifiers, including Online Identifiers
- Commercial Information, including Purchases
Other consumers (e.g., referrals)
- Personal Identifiers, including Name and Email address
Retail Partners
- Personal Identifiers, including Name and Postal address
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Email address, Online Identifiers, Internet Activity | We delete or anonymize data concerning your use of our website within 7 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Military ID number, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number | We keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Telephone number | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Postal address, Telephone number, Purchases | We retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests for a minimum of 24 months following the completion of the request. |
| Data we collect for security purposes, including Name, Email address | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Conducting Surveys
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Organizing & Managing Data
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase products on our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Commerce Software Tools, Communications Tools, Customer Support Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools | Ad Networks, Business Operations Tool, Commerce Software Tools, Communications Tools, Cybersecurity Providers, Data Analytics Providers, Payment Processors, and Shipping Services |
| Internet Activity | Ad Networks, Commerce Software Tools, Communications Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Communications Tools, and Data Analytics Providers |
| Commercial Information | Ad Networks, Business Operations Tool, Commerce Software Tools, Communications Tools, Customer Support Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools | Ad Networks, Business Operations Tool, Commerce Software Tools, Cybersecurity Providers, Data Analytics Providers, and Payment Processors |
| Financial Information | Ad Networks, Business Operations Tool, Customer Support Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, and Payment Processors |
We may disclose personal information about you for business and commercial purposes when you subscribe to our marketing emails:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Commerce Software Tools, Communications Tools, Customer Support Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools | Ad Networks, Business Operations Tool, Commerce Software Tools, Communications Tools, Cybersecurity Providers, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Shipping Services |
| Internet Activity | Ad Networks, Commerce Software Tools, Data Analytics Providers, and Sales & Marketing Tools | Ad Networks, Communications Tools, and Data Analytics Providers |
| Commercial Information | Ad Networks, Business Operations Tool, Commerce Software Tools, Communications Tools, Data Analytics Providers, and Sales & Marketing Tools | Ad Networks, Data Analytics Providers, and Payment Processors |
We may disclose personal information about you for business and commercial purposes when you visit and browse our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Commerce Software Tools, Communications Tools, Data Analytics Providers, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Communications Tools, Cybersecurity Providers, Data Analytics Providers, and Shipping Services |
| Internet Activity | Ad Networks, Commerce Software Tools, Data Analytics Providers, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Communications Tools, Data Analytics Providers, and Payment Processors |
